AUZ FURNITURE GIFT CARDS FAQS

What is an AUZ Furniture Gift Card?

An AUZ Furniture Gift Card is a measure of compensation offered to our customers. Gift cards are provided at a certain ratio as agreed upon with the customer, and the amount on the gift card can be used as a discount on the purchase of our products.

Is there a currency conversion for gift cards?

If the customer's local currency differs from the currency of our store, a currency conversion will be processed at checkout when redeeming the gift card. This conversion will be based on the exchange rate at the time of redemption, not at the time of purchase.

What is the validity period of AUZ Furniture Gift Cards?

AUZ Furniture Gift Cards are valid for one year from the date of issuance. Please ensure to use your gift card within this period, as funds will be automatically cleared upon expiration.

How can I check my gift card balance?

AUZ Furniture Gift Cards come with a fixed balance, available in $5, $10, $15, and $20 denominations, and the balance is always displayed in the currency of our store (USD). When the gift card balance is used, it will be presented and deducted in the store's currency.

What if I have a remaining balance on my gift card?

If there is a remaining balance on your AUZ Furniture Gift Card, you can use it to deduct the balance on your next purchase within the one-year validity period of the card.

How can I purchase a gift card?

AUZ Furniture Gift Cards are not available for purchase; they are given as a form of compensation to customers. If you have received our gift card, you may use the amount on the card as a discount when buying furniture products.

Can gift cards be gifted to someone else?

AUZ Furniture Gift Cards are not transferable and are intended as compensation for the designated customer. If it is found that the gift card has been gifted to another person, the rights and balance associated with the original customer's gift card will be voided and cannot be used.

Can product discounts be applied in conjunction with using a gift card?

The applicability of product discounts with gift cards depends on the specific situation. Typically, product discounts cannot be stacked with gift card usage. However, if a product includes a gift card and has certain discount offers, it may be possible to use the card in these instances.

Can gift cards be used to purchase any AUZ Furniture products?

Yes, you can use AUZ Furniture to purchase any furniture product, except those that are not furniture products.