PRODUCTS AND PLACING AN ORDER

How can I place an order?

To order, simply select the product you like, click on the purchase button, and follow the steps to fill in your information to complete the purchase.

Are your prices consistent with other shopping platforms?
We supply our products in partnership with platforms including Amazon, Wayfair, and Overstock, among others, yet the prices may vary. If you find any inconsistencies, please contact AUZ Furniture.

Can all your products be purchased online?
Most of our products and custom options are available for online purchase.

Do I need to create an account to place an order online?
Purchases can be made without an account for your convenience, but we suggest you provide an email address to receive promotional information from AUZ Furniture.

How can I ensure that the furniture I order fits my home?
It is your responsibility to ensure that the furniture will fit in the required room and through the doors, staircases, elevators, and hallways. Please refer to our Furniture Delivery Measurement Guide for assistance. Please note that these are merely guidelines and do not guarantee that the furniture will fit.

Do you offer interior design consultation services?
AUZ Furniture currently does not offer interior design consultation services, but AUZ Furniture aim to provide such services in the future and encourage creative and innovative interior or Furniture designers to collaborate with us.

Does AUZ Furniture offer a warranty on its products?
Yes, AUZ Furniture provides a Limited Warranty, ensuring that our merchandise is free from defects in construction materials and workmanship for a designated number of years from the delivery date when used in a residential setting. For comprehensive details on the warranty we offer, including provisions for accidental damage beyond the Limited Warranty, please refer to the warranty terms provided by AUZ Furniture.